Livraison disponible à travers toute la Suisse et le Liechtenstein (uniquement à l'achat d'un pack minimum)

FAQs

Does the drink contain additives?

Our drink is pasteurized, SQTS certified. It contains no coloring or preservatives, only water from the Swiss mountains, Swiss sugar and dried hibiscus flower from Africa.

I do not tolerate gluten and lactose, can I still consume your drink?

Yes of course, our drink does not contain gluten or lactose. In addition, it is vegan so do not hesitate!

What payment methods are allowed?

The customer can pay via PayPal, Twint and Stripe which accepts the majority of credit cards.

Is online payment secure?

Yes absolutely, our payments are guaranteed 100% secure thanks to our certified partners PayPal, Twint & Stripe.

How long will my order stay at the pickup point?

Your order is available at the collection point 7 days after the validation of your order.

Can I collect an order at the collection point for another person?

Of course, when withdrawing, all you need is a photo (screenshot is sufficient) of the order confirmation as well as a photo of the identity document (screenshot is sufficient) in the same name as confirmation by email. After verification, our partner will be able to give you your order.

Think about ecology and favor this mode of purchase!

I didn't like your drink, how can I get a refund? Can I return my order?

We're sorry you didn't like our drink. No return is possible with the exception of pack orders: Return is possible only if only one of the bottles has been opened and the others have remained intact.

Please inform us in advance by sending an email, specifying your order number, to the following address: contact@sonji.ch

Return costs are your responsibility.

Can I become a SONJI ambassador?

Sure ! Just send an email to marketing@sonji.ch, with your social networks. We will be happy to work with you!

How soon will I be delivered?

You will be delivered within 3-6 working days.

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SERVICE CLIENT 24/7

Notre équipe de support SONJI est disponible par mail pour répondre à toutes vos questions.

PAIEMENTS SÉCURISÉS

Possibilité de règler en toute sécurité à l'aide de TWINT, Stripe (cartes de crédit et de débit) et Paypal.

LIVRAISON GRATUITE

Vous avez jusqu'à 7 jours pour renvoyer votre commande. Voir les conditions de retour ici.

SATISFAIT OU REMBOURSÉ

Prochainement disponibles à travers toute la Suisse!